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Terms and ConditionsRefund PolicyPrivacy Policy

Graceful Privacy Policy and Cookie Policy

Effective Date: November 21, 2022

Table of Contents

  1. General Purpose

  2. Data Collected through User Submissions

  3. Data Collected through User Visits, Interactions, and Activities

  4. Information from Other Third Parties

  5. Your Choices

  6. Use of Data

  7. Retention of Personal Information

  8. Transfer of Data

  9. Sharing and Disclosure of Data

  10. Security of Data “Do Not Track” Signals

  11. Your California Privacy Rights under the California

  12. Consumer Privacy Act (CCPA)

  13. Your California Privacy Rights under “Shine the Light”

  14. Legal Bases (GDPR and LGPD)

  15. Your Rights under GDPR

  16. Your Rights under LGPD

  17. Links to Third-Party Websites and Third-Party Features

  18. Children’s Privacy

  19. Changes to this Privacy Policy

  20. Contact Us

1. General Purpose

Graceful has developed this Graceful Privacy Policy and Cookie Policy (the "Privacy Policy") to demonstrate its commitment to protecting the privacy of users of the www.graceful.io website and our other digital properties that contain a link to this Privacy Policy (collectively, our “Site”).

This Privacy Policy sets forth how we collect information from users of our Site and how we use that information.This Privacy Policy is intended to summarize and inform you of our general privacy and data protection practices regarding the collection, use, and disclosure of information when you use our Site, and the choices you have with respect to that information.

By accessing our Site, you are consenting to the practices described in this Privacy Policy. This Privacy Policy may change from time to time. Each time you use the Site, the current version of the Privacy Policy will apply. Accordingly, when you use our Site, you should check the “Effective Date” at the top of the Privacy Policy and review any changes since the last version.

We may collect information submitted by users, information received on the basis of users’ visits to, interactions with, and activities on our Site, and other information provided by third-party vendors. We may use various technologies (e.g., cookies) on our Site to collect information about your device and about your activities on our Site, including which pages of our Site that you visit

2. Data Collected through User Submissions

We collect and store information that you submit to us, including via registration or purchase activities. If you identify yourself by sending us an email, we collect and store your email address and any other information you provide in your email. As described in more detail in the “Use of Collected Data” section below, we use this information for our operational and commercial purposes, including to contact and/or identify you and/or send you information, including marketing information, about our products.

While using our Site, we may ask you to provide us with certain information, which we may also use for our operational and commercial purposes, including to contact and/or identify you and/or send you information, including marketing information, about our products. Such information includes:
- Email address
- First name and last name
- Phone number
- Address, City, State, Province, ZIP/Postal code, Country

You are not under any obligation to provide this information. However, if you withhold requested information, we may not be able to provide certain services to you.

3. Data Collected through User Visits, Interactions, and Activities Use of Cookies and Other Online Tracking Technologies

We use cookies, pixels, and other online tracking technologies to collect information, including to understand visitor activity on our Site and to help improve visitors’ experience while using our Site.

A cookie is a small alphanumeric text file sent by a web server and placed on your computer by your web browser. Cookies can be divided into two different types: session and persistent. Session cookies are typically deleted when you close your browser. Persistent cookies, in contrast, remain stored on your computer after you close your browser until they are deleted either because they expire or you delete them.

The types of cookies we use are:

  • Session Cookies. We use session cookies to operate our Site, for security purposes, and to customize our users’ experiences.
  • Persistent Cookies. We use persistent cookies to remember your preferences and other information, including products you may be interested in, and various settings, and to customize our users’ experience

Cookies are often used in conjunction with other technologies to understand online behavior. For example, Graceful uses cookies in conjunction with pixels, which are small sections of code that we may place on our Site, to associate particular online activities to a browser or device (e.g., to understand that a browser or device has visited a specific page of our Site and/or to understand the total number of unique users that have visited a specific page of our Site).

We use session cookies in connection with our Site, for security purposes, and to provide you with customizations of your experience, such as highlighting your recently viewed items, to detect and remember your region and language preferences, and track your activities on our Site. We use persistent cookies to ensure that you are directed to the correct regional version of our Site, to remember items you may have put in your “Cart”, in connection with “Tailored Advertising” (which associates a user’s activity and interest information, demographic information, geographic information, and similar information with a browser cookie or other online identifier in order to provide more useful and relevant advertising), and for other customization purposes. We may use the services of third-party providers in connection with our use of cookies.

None of these cookies is strictly necessary to access our Site. You may set your browser to refuse all cookies or to indicate when a cookie is being set. However, if you do not accept cookies, parts of our Site may function differently and you may not be able to use some portions or features of our Site. For more information about how to manage your cookies and your cookie preferences, please use the “help” menu of your web browser or explore the customer support sections of your web browser. To “opt out” of Tailored Advertising, please see the “Your Choices: Opt-Out/Right to Withdraw/Revoke Consent” section below.

Usage Data
‍
We also collect certain additional passive tracking data concerning your device and how you access and use our Site ("Usage Data"). This Usage Data includes information such as your computer's Internet Protocol ("IP") address, browser type, and browser version, as well as the pages of our Site that you visit, the times and dates of your visits, the time spent on, and interactions with, those pages, location data, and diagnostic data.  You can enable or disable location services when you use our Site at any time, through your device settings.

Analytics
We may use third-party technology providers to monitor and analyze the use of our Site. This includes Google Analytics - for more information on the privacy practices of Google, please visit the Google Privacy & Terms web page: http://www.google.com/intl/en/policies/privacy/.

Tailored Advertising
‍
Graceful uses third-party services to advertise our products and services to you after you visit our Site. We and our third-party vendors use cookies and other online tracking technologies on our Site and in third-party services (including in emails and advertisements and on other digital properties) to track your activities across time and services for purposes of associating the different devices you use, and delivering relevant Tailored Advertising and/or other content to you and others on our Site and in third-party services or third-party digital properties after you have left our Site. In addition to the use of such online tracking technologies, we may also upload customer lists (including email addresses) to third-party service providers, such as Facebook and Google, to have customized ads served to people (or people similar to people) who have visited our Site (“Matched Ads”). “Matched Ads” may be considered a kind of Tailored Advertising.

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